FAQ
Can I Schedule My Delivery?
Yes you can! Get it delivered when it is most convenient for you.
With Spark Delivery’s scheduled order arrival, you choose the delivery window that works for your day. Our reliable service helps you plan ahead with confidence. No surprises; just convenient, timely delivery of your favourite cannabis products right to your door.
Order right up to 5 minutes before the delivery window. Missed the cutoff? No problem! We offer several same-day and next day delivery time slots.
We will make every effort to ensure your order is delivered during the window selected. Delivery updates will be sent to you by email or text message.
Is there a minimum spend to receive delivery? Are there additional charges for delivery?
For Spark Rewards Delivery there is a minimum order spend of $35.00 before tax and no delivery fee! Yes, that’s right. Free delivery to your door, when you want it.
How do you accept payment for delivery orders?
We accept online payment (Visa & Mastercard credit/debit) upon completion of checkout for delivery orders. We do not accept cash on delivery.
Where is my delivery? Do I need to be home?
We know you are excited to get your goods! As part of the Spark Rewards Delivery service you can opt in to receive text messages to give you updates on when to expect your delivery. Our driver will text you to let you when they are on their way and when they are approximately 5 minutes away.
You will also receive an email once your package is about to leave our shop, stating that your delivery is on its way.
The person who placed the order must be home to receive it and needs to provide both a valid form of photo ID as well as show the credit card used for the transaction.
Forms of photo ID include:
- Valid Drivers Licence
- Valid Canadian Passport
- Valid Services Card
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